Terms
Last updated: August 14, 2026
Welcome to Level Up Diabetes. These Terms and Conditions (“Terms”) govern your use of our website and your purchase of products from us. By accessing the website or placing an order, you agree to these Terms. If you do not agree, please do not use the website.
1. General use
You may use this website only for lawful purposes and in accordance with these Terms. You must not misuse the website, attempt unauthorized access, interfere with its operation, or use its content in a way that violates applicable law or the rights of others.
2. Eligibility
By using this website, you confirm that you are at least the age of majority in your place of residence, or that you have permission from a parent or legal guardian.
3. Products and information
We try to describe and display our products accurately. Colors, packaging, ingredients, availability, and other details may vary or change without notice. We do not guarantee that every description, image, price, or other item of website content is complete, current, or error-free.
4. Health information
Information on this website is provided for general informational purposes only and is not medical advice. Our products are not intended to diagnose, treat, cure, or prevent any disease. Always follow the advice of a qualified healthcare professional and seek appropriate medical help in an emergency. Individual results may vary.
5. Orders and payment
All orders are subject to acceptance and availability. We may refuse, limit, or cancel an order, including when we suspect fraud, misuse, pricing errors, or unauthorized resale. Prices, promotions, taxes, and shipping charges may change without notice. You agree to provide accurate billing, shipping, and payment information.
6. Shipping, returns, and refunds
Shipping estimates are not guarantees and may be affected by circumstances outside our control. Returns, exchanges, and refunds are governed by our Shipping & Returns or Refund Policy, as applicable. If there is a conflict, the policy posted at the time of purchase will control for that issue.
7. Subscriptions and recurring purchases
If you enroll in a subscription or recurring-purchase program, you authorize us to charge the payment method on file at the frequency and price disclosed at checkout, until you cancel. Any cancellation deadlines, renewal terms, and price-change notices shown at enrollment or in the applicable subscription policy also apply.
8. Intellectual property
The website and its content—including text, graphics, logos, photographs, videos, product names, and design—are owned by or licensed to Level Up Diabetes and are protected by applicable intellectual-property laws. You may not copy, reproduce, distribute, modify, or commercially exploit this content without prior written permission.
9. Third-party services and links
Our store may rely on third-party providers, including Shopify and payment, shipping, analytics, and marketing services. Third-party websites and services are governed by their own terms and policies. We are not responsible for third-party content, availability, or practices.
10. Reviews and user content
If you submit a review, comment, image, or other content, you confirm that you have the right to share it and that it is accurate, lawful, and not misleading or harmful. You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, and display that content in connection with our business and marketing, subject to applicable law.
11. Prohibited conduct
You may not use the website to violate law, infringe rights, submit malicious code, collect personal information without permission, impersonate another person, interfere with security, or engage in fraudulent or abusive activity.
12. Disclaimer of warranties
To the fullest extent permitted by law, the website and products are provided “as is” and “as available,” without warranties of any kind except those that cannot legally be excluded. Nothing in these Terms limits rights you may have under applicable consumer-protection law.
13. Limitation of liability
To the fullest extent permitted by law, Level Up Diabetes and its owners, employees, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of the website or products. Our total liability for any claim will not exceed the amount you paid for the product or order giving rise to the claim. Some jurisdictions do not allow certain exclusions or limits, so parts of this section may not apply to you.
14. Indemnification
To the extent permitted by law, you agree to indemnify and hold Level Up Diabetes harmless from claims, losses, and reasonable expenses arising from your unlawful use of the website, your violation of these Terms, or your infringement of another person’s rights.
15. Privacy
Our collection and use of personal information are described in our Privacy Policy. By using the website, you acknowledge that policy.
16. Changes to these Terms
We may update these Terms from time to time by posting a revised version on this page. Changes apply from the “Last updated” date above. Your continued use of the website after changes are posted means you accept the revised Terms.
17. Governing law
These Terms are governed by the laws applicable in the jurisdiction where Level Up Diabetes is established, without regard to conflict-of-law principles, except where mandatory consumer laws require otherwise.
18. Severability and entire agreement
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect. These Terms, together with policies referenced on the website, form the entire agreement between you and Level Up Diabetes concerning the website and purchases.
19. Contact us
Questions about these Terms may be sent to Social@levelupdiabetes.com.
This template provides general information and is not legal advice. Consider having it reviewed by a qualified attorney for your business, location, products, and sales practices.